Once details have been allocated throughout the injury management process, and a claim raised, SafetySuite creates the electronic correspondence required to meet Self-Insurer requirements to all Australian jurisdictions that accept electronic submissions.
Traditional correspondence to claimants as required by each WorkCover authority can be automated using triggers associated with pre-defined criteria.
SafetySuite provides legislative compliance for all Australian jurisdictions and New Zealand. This is accomplished by using a single product philosophy providing each customer with the same core product, which is configured to specific business processes utilising customer specific settings.
All Insurer Interfaces are based on the published WorkCover Authorities requirements. Legislative changes to electronic interfaces can be effected either by the structure of the file, or the code sets transmitted in the files. These changes are usually straight forward as file specifications are made available by the WorkCover Authority.
Customers can implement a corporate set of codes to enable corporate reporting with corporate codes mapped to each jurisdiction’s unique codes sets. Fatal error combinations are validated in SafetySuite to ensure users enter consistent data.
Additionally, SafetySuite controls ensure that necessary data has been entered prior to transmitting electronic interfaces between SafetySuite and each jurisdiction’s system.
